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Technician (IT Trouble Shooting) 技術員 (電腦支援)

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Technician (IT Trouble Shooting) 技術員 (電腦支援)

EPRC LIMITED (香港經濟日報集團成員)
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Job Highlights

  • 十六天有薪年假及額外特別假期
  • 具有區域網絡(WAN) 及局部區域網絡(LAN)的良好知識
  • 為客戶進行軟件安裝和升級及產品培訓

With drive and agility, we transform.
You can enjoy褔利:

  • 5-day work week
    五天工作
  • 16 days annual leave
    十六天有薪年假
  • Special leaves (birthday leave, anniversary leave, marriage leave, etc.)
    特別假期 (生日假﹑入職假﹑婚假等等)
  • Competitive salary and Discretionary bonus
    優厚薪酬待遇及賞贈性年終獎金
  • Comprehensive medical & life insurance
    醫療及人壽保險
  • Friendly working environment with dynamic and talented team members
    融洽和諧的工作環境、優秀團隊成員
  • Smart and casual attire
    半正式(休閑)衣著
  • Learning and development opportunities
    提供進修機會
  • Convenient office located near Quarry Bay MTR station
    鄰近鰂魚涌地鐵站

Job Duties工作內容:

  • Provide IT technical support and troubleshooting
    提供系統技術支援和故障排除
  • Responsible for on-site software installation and upgrade
    負責到現場為客戶進行軟件安裝和升級
  • Provide general equipment maintenance to ensure an efficient operation of systems
    提供一般設備維護以確保系統有效運作
  • Handle customers' inquiries
    處理客戶一般查詢
  • Provide software and product training according to customer needs
    根據客戶需求提供軟件及產品培訓

About you入職要求:

  • 1-2 years of customer service or technical support experience
    有一至兩年客戶服務或系統技術支援經驗
  • Good knowledge of Windows based products and tools
    對Windows產品、工具有充分認識
  • Good knowledge of Wan and Lan support
    具有區域網絡(WAN) 及局部區域網絡(LAN)的良好知識
  • Good communication skills in both English and Chinese and with good telephone manner
    良好中英文溝通能力和電話禮儀

Interested parties please complete online application form via Apply Now.
有興趣者請按Apply Now填妥網上申請表。
Personal data provided by job applicants will be used strictly in accordance with our Personal Data Policy, a copy of which will be provided immediately upon request.
所收集之個人資料會依據本公司個人資料政策及獲授權人士保密處理,只作與招聘有關用途。

More Information

SalaryN/A (Search your salary info in SalaryCheck)
Benefit
  • 5-day week
  • Birthday leave
  • Compassionate leave
  • Competitive pay
  • Discretionary bonus
  • Insurance plan
  • Marriage leave
  • Medical plan
  • Special / extra leave
Job Function
Location
  • Quarry Bay
Work Model
  • On-site / At the workplace
Industry
Employment Term
  • Full-time
  • Permanent
Experience
  • 0 year - 2 years
Career Level
  • Entry level
Education
  • Degree
  • Asso. Deg or High Dip
  • Diploma or equivalent
  • F.5- F.7 or DSE
Require to Travel
  • No travel
Overview

EPRC Limited, founded by Hong Kong Economic Times Group in 1991, provides property information to the industry practitioners. Leveraging its expertise in market research, data mining and database management, EPRC has launched its Direct Marketing Service (DM) and Customer Knowledge Solution (CKS) in 2001. Customer installed base covers large enterprises and major banks in Hong Kong and China. To cope with the development of the company, we are now seeking enthusiastic, self-motivated and result-oriented candidates to join our professional team.
For more information, please visit http://www.eprcdm.com/Prospect/index.htm

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