The Job
You will:

Organize and facilitate regular meetings for the Racecourse Management Leadership Team. Assist in preparing management reports and presentations related to business planning, operations, and performance metrics, while also maintaining accurate meeting minutes.
Assist in establishing KPIs for the Racecourse Business Result Improvement Team (RBRIT). Manage stakeholder engagement to ensure that racecourse business operations align with BAU standards, and that all stakeholders are informed about any non-BAU events.
Manage Racecourse-related issue logs, encompassing both short-term tasks and long-term initiatives. Ensure that all tasks are scheduled and well-coordinated to meet established timelines.
Compile data and generate comprehensive reports for management review, ensuring that insights are clearly communicated. Respond to inquiries from key stakeholders and provide necessary support to address their needs.
Support the preparation, review, and justification of project documentation and business cases to secure necessary approvals from relevant parties.
Provide administrative assistance to the Business Process Improvement team, including facilitating necessary procurement processes and assisting in the planning and execution of team events or meetings.
Oversee the relationship with external contractors, ensuring compliance with contractual obligations and timely contract renewals. Prepare and provide necessary materials and resources for staff working at the racecourse to facilitate smooth operations.
Undertake other projects or assignments as directed by Senior Manager, Business Process Improvement (Racecourse Management).

About You
You should have:

Bachelor degree in Business Management, Engineering or related discipline
A minimum of 5 years in relevant experience
Lean Six Sigma Green Belt certification is a plus
Excellent command of both written and spoken English and Chinese
Proficiency in MS office application
A service-oriented mind-set with excellent interpersonal skills to interact effectively with people at all levels within the organization and engage with external partners
Proactive, well organized, self-motivated with team spirit
Great attention to details and able to work under time pressure

Terms of employment

The level of appointment will be commensurate with qualification and experience.

How to Apply

Please send your resume, complete with expected salary and job reference by clicking the #Apply-Now# button or to:
Fax: 2966-5770
Mail: The Human Resources Department, The Hong Kong Jockey Club, 1 Sports Road, Happy Valley, Hong Kong

We are an equal opportunity employer. Personal data provided by job applicants will be used strictly in accordance with the Club's notice to employees and prospective employees relating to the Personal Data (Privacy) Ordinance. A copy of which will be provided immediately upon request.

(Senior) Business Process Improvement Officer (Racecourse Management)