Job Description:

• Provide comprehensive day-to-day first line end-user support
• Troubleshoot and diagnose technical problems, offering solutions and guidance to users
• Perform IT managerial tasks, including documentation, software and inventory controls, etc.
• To undertake any other duties as assigned by the supervisor

Requirement Details:

• HKDSE/HKCEE or above 
• At least 1 years of working experience in IT helpdesk or deskside support service
• Solid experience in Window operation system support is required
• Proficiency in solving technical issues related to PCs, LAN WAN and IT application etc.
• Good organization, communication and interpersonal skills

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