The Sales Coordinator is responsible for supporting the Regional Director of Sales and Account Directors in selling and promoting Four Seasons Hotels and Resorts globally.

The coordinator will hold Four Seasons Service Standards with the highest regard, and he/she will provide all support functions to their supervisors, including the preparation of reports, input and maintenance of databases, supply ordering and tracking, handling incoming and outgoing mail, and providing additional general office assistance when needed. The candidate must be flexible, cooperative, able to multi-task, and a team player. A positive and professional attitude is necessary.

What you will do:

Assist with all office sales efforts, including responding to general inquiries and client requests when possible and liaising with Four Seasons Hotels and Resorts
Liaise with customers, on-property hotel managers, staff, and the corporate office regularly Assist clients during the absence of Account Directors and Regional Directors of Sales
Systems support administrator for the office, which involves ongoing maintenance of the marketing database, support for system users, and generating reports
Creation and management of monthly promotional mailings, e-newsletters, and customer promotions
Coordinate and assist with customer events
Coordinate sales appointments for the Regional Director of Sales, Account Directors, and sales personnel from Four Seasons Hotels and Resorts
Assist in preparing reports as required by the Regional Director of Sales, including monthly sales reporting
Sales and administrative duties relating to the management of the office, including inventory control of brochures and collateral stock, ordering of office supplies, and management of daily trace system
Process and maintain all accounting responsibilities for the office in accordance with established guidelines and standards, including completion of expense reports, and allocation of bills and time sheets
Provide main telephone coverage for the Worldwide Sales Office
To perform duties in a timely manner
To represent Four Seasons Hotels and Resorts in the highest standards, in all areas of work, with our colleagues and customers
To be punctual in scheduled work hours and follow proper Four Seasons Hotels and Resorts employee procedures

What you bring:

Reading, writing, and oral proficiency in English and Chinese, and Putonghua
Proficient in computer skills (including Windows, Microsoft Word, Excel, PowerPoint, and usage of social media ie WeChat, and H5 (for those based in China) necessary to complete correspondence to support WSO, client, and inter-office communications
Excellent communication skills to engage with clients and all levels of management.
Ability to work effectively under pressure and handle several projects/deadlines
Sales and/or event coordination experience a plus

What we offer:

Competitive Salary, wages, and a comprehensive benefits package
Excellent Training and Development opportunities
Complimentary Accommodation at other Four Seasons Hotels and Resort

Schedule & hours:

5-Days work
This is a full-time position

Join our Team

We look for talent who share the Golden Rule – people who, by nature, believe in treating others as we would have them treat us. On offer is the opportunity to build a life-long career with global potential, professional growth and a supporting platform to excel with a real sense of pride in work well done.

Join Four Seasons to experience a globally recognized culture of connection, craftsmanship and character, based on a fundamental belief in the power of people.

Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview.

*** Personal data collected will be held in strict confidence and used for recruitment purposes in Four Seasons Hotels & Resorts only ***

Sales Coordinator (Worldwide Sales Office)