How We support the Whole You

Our benefits are a good reason to come to JLL.

We are committed to hiring the best, most talented people in our industry, and then empowering them with the resources and support to enhance their health, financial and personal well-being. Our underlying benefits philosophy is this: be fair to our people and provide opportunities for those who take advantage of our programs and resources to lower their health costs and increase their personal and financial security.

Benefits to eligible employees, include:

• Medical benefit plan includes clinical, hospital & surgical, dental, and optical benefits
• Family medical plan that covers spouse and children
• Disability and life insurance
• Additional leave includes marriage leave, adoption leave, examination leave and study leave
• Staff referral bonus
• On-the-job training
• Flexible work arrangements may be available

Location: Hong Kong / On-site

What this job involves

You will be responsible for delivering superior technical services requirements and overseeing the technical operations of all building systems, ensuring they run efficiently, safely and cost-effectively.  In an exciting and dynamic environment you’ll achieve excellence in managing critical operations and programs onsite with our client. You’ll ensure the highest standards are delivered and best practices implemented consistently. You’ll partner with vendors providing your expertise in managing the client environment and technical services, with a focus on continuous improvement and risk management.

Responsible for providing outstanding client service, you’ll lead, monitor and mentor to effectively control technical services activity. This role will also support local and regional initiatives by driving consistent improvements in implementation and service delivery. The responsibilities are as follows.

Major responsibilities

• Planned, predictive and corrective works owner
• Major works owner (power down planning, execution and new/refurbishment project management)
• Administer quality assurance and monitor outsourced critical works vendors to ensure equipment is maintained at a high standard
• Manager compliance statutory documentation and risk Register & Incident Escalation
• Review the maintenance/service practices of M&E contractors to deliver quality work
• Practices in line with the manufacturer recommendations, established processes, tools and documentation
• Contract management of critical equipment contracts
• Capacity and utilization coordination, reviews and reporting for office tenancy and server rooms
• Engineering regulatory compliance management for the portfolio of buildings, along with compliance to client-stipulated Engineering Playbooks
• Incident management support including 24/7 on call for incident management in the office
• Support and assist any installation, commissioning and programming of new office space to ensure plans, designs, scopes and goals are accurate
• Technical reporting submissions for portfolio objectives, regular meetings and portfolio performance
• Governance of as built drawings and OEM information
• Production and management of MOPS/SOPS/EOPS
• Management of lifecycle asset management and UPS component replacement, etc
• Support for engineering standardization tasks as per regional requirements
• Lead in-city technical training delivery
• Develop and implement innovation programs and processes that reduce utility costs, increase productivity, produce cost savings and share learnings with the wider team.
• Identify energy saving initiatives and work through to implementation and validation
• Identify possible cost efficiencies opportunities and work through to implementation and validation
• Monitor and manage technical vendors and review of all maintenance reports to ensure maintenance is conducted appropriately and performance issues are actioned
• Manage and support smart office and client initiatives
• Support sustainability & EHS initiatives and projects for the office
• Manage technical manpower to perform office maintenance and achieve client satisfaction
• Working closely with site operations team for meeting client expectation

Interested?  An ideal candidate would need to have the following qualifications

Desired experience and technical skills

Required

• Bachelor’s degree in an Engineering discipline is preferred
• Minimum of 3-4 years of relevant engineering management experience
• Experience in digital buildings including IOT based system knowledge is an added advantage
• Experience in managing minor projects will be an added advantage
• Required to be the first contact point to handle emergency cases during non working hours and holidays
• Thorough understanding of building services design and engineering management
• Ability to identify and implement opportunities for operational efficiency/improvements and implement agreed solutions
• Excellent verbal and written communication skills as well as presentation skills
• Ability to develop and explain complex operational management information to senior
• Certification in Sustainability such as LEED, WELL will be an added advantage
• Certification in Project Management such as PMP will be an added advantage
• Accompany with working experience in an old building will be an added advantage
• Able to adapt in a fast-paced working environment and versatile in meeting client changing
• Electrical work installation certificate is not a “must” requirement
• Good English and Mandarin speaking and listening skills 
• Our client offering free breakfast and lunch on the working days

If this job description resonates with you, we encourage you to apply even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

About JLL –

We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do, and we’re honoured to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.

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