Job Summary

Strategy

• Implement strategies to activate and deepen relationships with GC clients, improve portfolio quality and related process to support sustainable growth across GC Segment clients
  
  

Business

• Maximize portfolio penetration across GC clients & revenue growth
• Understand market dynamics (from client to product perspective) & business dynamics of GC Segment (across acquisition, portfolio revenue/ footing/ Product Per Client, relationship outflow/ leakage, attrition, sales/service model, sales productivity, etc) to support the business model
• Optimize portfolio by Qualified & Unqualified clients’ management and mitigate outflow of clients
• Proactively engage in service & product delivery, implement high quality marketing & client communications to ensure seamless client experience
  
  

Processes

• Responsible for enhancing relevant process and closely communicating with relevant parties to comply with the regulatory and compliance requirements
  
  

People & Talent

• Drive an optimized working environment and live with the Bank’s Value Behaviours
  
  

Risk Management

• Ensure relevant control measures are undertaken to minimize risk exposure
  
  

Key Responsibilities

Governance

• Ensure relevant control measures are undertaken to fully complied with regulatory & business conduct
  
  

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
  
  

Key stakeholders

• Channel: Distribution Network, Digital Banking, CCC
• Products: Wealth Management, Retail Products
• Others: Brand & Marketing, Retail Analytics, Legal & Compliance, Operations
• Group Segment and counterparts in China team
  
  

Skills And Experience

• Business Acumen
• Project Management
  
  

Qualifications

• Minimum 10-15 years of experience in Retail Bank with segment particularly GC clients or project management experience preferred
• Strong at following through project roll out and campaign from end to end
• Strong on teamwork with proactive and collaborative manner
• Ability to engage and communicate with multiple stakeholders
• Good interpersonal and presentation skills
  
  

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together We

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
  
  

What We Offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

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