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Network Quality Manager

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Network Quality Manager

China Mobile Hong Kong Company Limited
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CHINA MOBILE HONG KONG COMPANY LIMITED ("CMHK") is the wholly-owned subsidiary of China Mobile Limited (HKEx: 941), which ranks 55th on the Fortune Global 500.

Our company strives to offer superior service experience and to become a first-class service provider in the development of digitalized and intelligent Hong Kong. We are preserving an environment with trust, responsibility and caring. At CMHK, we commit to maximizing people’s potential and paving the way toward success for every striver. We are now inviting high caliber professional to join us.

Division: Network

In this position, you will :

  • Conduct in-depth analysis of network performance data and customer usage experiences to identify areas for network quality improvement. 
  • Prepare reports on network performance and quality, highlighting trends, observed issues, and recommending corrective actions. 
  • Provide insightful network quality optimization plans. 
  • Develop and implement quality assurance processes and procedures for network operations. 
  • Oversee Network Quality Assurance projects for major events. 
  • Formulate comprehensive assurance plans, manage assurance workgroups, supervise progress, and provide post-event reports. 
  • Handle other projects and ad hoc reporting as assigned.

To be successful in this position, you should meet the following requirements:

  • At least 8 years of experience in mobile network engineering, operations, or quality management. 
  • Extensive knowledge of cellular network technologies (e.g., 4G LTE, 5G), and other wireless protocols. 
  • Proficiency in network performance analysis, optimization, and troubleshooting tools and techniques. 
  • Strong understanding of network planning, design, and deployment processes. 
  • Hands-on experience with network monitoring, testing, and quality assurance tools. 
  • Effective communication and collaboration skills to work with cross-functional teams. 
  • Knowledge of network performance optimization strategies and best practices. 
  • Strong verbal and written communication skills, with the ability to present technical information to both technical and non-technical stakeholders. 
  • Continuously improve and stay updated with the latest industry trends and technologies. 
  • Excellent problem-solving, analytical, and critical thinking skills.

When you work:

  • 5 days work
  • 8 hours/day

What you enjoy:

  • Discretionary Performance bonus
  • Life insurance
  • Medical insurance
  • Education subsidies
  • Birthday gift
  • Marriage leave
  • Birthday leave
  • Staff discount

CMHK is committed to be an equal opportunity employer. We offer exceptional benefits package and the opportunity to work in a challenging environment. Personal data provided by applicants will be treated strictly in accordance with our personal data policy and for recruitment purposes only.

All applications applied through our system will be delivered directly to the advertiser and privacy of personal data of the applicant will be ensured with security.

More Information

SalaryN/A (Search your salary info in SalaryCheck)
Job Function
Location
  • Kwai Hing
Work Model
  • On-site / At the workplace
Industry
Employment Term
  • Full-time
Experience
  • 8 years - 10 years
Education
  • N/A