JOB DESCRIPTION:

• Handle customer enquiries telephonically
• Manage and resolve customer complaints
• Provide guests with product and service information
• Designates Room Attendant work assignments
• Coordinates housekeeping duties and activities
• Maintains lost and found dispatch logs
   

JOB REQUIREMENTS:

• Minimum 1 year of relevant experience Customer-oriented
• Service-oriented with strong communication skills
• Excellent telephone etiquette, fluent in English and Mandarin

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