The Transformation Manager, People Technology manages the human side of change within an organization, ensures smooth transitions and adoption of the new system. He/ she designs the user interface and user experience to ensure it is intuitive, user-friendly, and meets the needs of the end-users.
Is this your next challenge in People & Culture?
The challenge is to:
- Develop change management strategies and change management activities to drive change adoption and usage while minimizing resistance across the organization
- Conduct stakeholder analysis to identify user needs and impact analysis to assess change readiness and impacts of changes among different stakeholders and teams
- Identify potential risks and points of resistance and develop specific plans to mitigate or address those concerns
- Develop tailored communication plans and collaborate with vendor to design user-friendly interface to enhance overall user experience
- Collaborate with project teams to ensure project objectives are met while enhancing user experiences through intuitive and user-friendly designs
- Facilitate training sessions and workshops to equip employees with the necessary skills and knowledge for adopting new processes/ tools
- Establish and maintain design standards and guidelines to ensure consistency across communications and systems to optimize user understanding and engagement
- Monitor and evaluate change initiatives, gathering feedback and data to assess the effectiveness of the change management process
Do you have experience in Project Management?
- Bachelor's degree in Business Administration, Human Resources, or a related field
- Minimum of 3 years of experience in change management, user experience design, or a related field
- Strong written and verbal communication skills, with the ability to engage and influence stakeholders across all levels of the organization
- Strong understanding of user-centred design principles and methodologies, combined with excellent problem-solving abilities
- Ability to work collaboratively in a team environment, adapt to feedback, and proactively address challenges during the change process
- Knowledge of human resources processes and systems is a plus
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