About Unilode

Unilode owns and manages the world’s largest fleet of approximately 160,000 unit load devices (ULDs), for use in the aviation industry, and owns and operates the largest global network for the maintenance and repair of ULDs and inflight food service equipment. Unilode provides management, repair, short term leasing and digitalisation solutions to over 90 airlines through a network of more than 550 airports, 18 regional offices and 50 certified repair stations, supported by 800+ employees. For more information visit unilode.com.

Role Overview

The Customer Success Coordinator focuses on developing and maintaining operational customer

and stakeholder relationships. Providing clarity and guidance on ULD practices & procedures. Enabling and empowering stakeholders to follow ULD best practices. Enforcing ULD requirements and ensuring contractual obligations are met. Realizing smooth and efficient day-to-day ULD operations for their assigned customer. This individual will show transformational leadership and act as a true Unilode ambassador.

What's in it for you:

• 15 days of Annual leave
• Pension Contribution
• Health Insurance
• Life Insurance

You:

It would be great if you have aviation related experience but you will also add to our quality culture if you can bring:

• Demonstrated success in a high pressure, dynamic, fast-paced environment.
• Proven ability to develop and maintain strong internal and external relationships.
• Must pass a security background screening and able to obtain an airport badge.

Join us and provide a premium service to our airline customers!

For more details & how to apply, visit our careers website link below and search for Customer Success Coordinator in Hong Kong:

https://unilode.bamboohr.com/careers

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