Skin Laundry is revolutionizing the way people of all skin types care for their skin by making cutting edge laser technology safe, effective, and affordable. Our team is committed to helping you achieve your most healthy skin with our skin specialist that are highly trained on Skin Laundry laser treatments and products, and overseen by a team of Medical Advisers.

Summary:
At Skin Laundry, the store manager is a leader who understands the business and culture of our brand; is goal oriented and well organized. With effective communication, both written and verbal, they ensure compliance in all areas of customer service, store operations, outreach efforts and profitability of their clinics. They will train, challenge, motivate, encourage, and provide constructive guidance to the team related to all areas of effective operations of the business.

Job Responsibilities:
Main objectives include, but are not limited to:

People

• Develop and motivate a magnetic team. Coach and give feedback as necessary for all team members.
• Lead your team to deliver excellent customer experience and meet service and retail sales targets.
• Organize regular meetings with management to discuss business updates, issues and opportunities.
• Evaluate employee performance and develop individual career development plans.
• Must have the ability to understand and adapt to change as this is vital to the growth of the business.

Operations

• Ensure all store operations are consistent and flawless, HR and standards are practiced and upheld.
• Develop monthly, weekly and daily action plans for clinics to achieve revenue targets in all mixes of business on a consistent basis.
• Effectively manage all stock inventory and forecasting for service and retail.
• Address customer issues and queries in an accurate and timely manner.
• Evaluate existing business procedures and recommend improvements.

Sales

• Customize local clinic marketing and outreach plans. Collaborate with other departments such as Marketing to build brand awareness, drive sales and traffic through market outreach and effective in-store events.
• Evaluate existing business procedures and recommend improvements.

Profit

• Analyze and achieve budgets and expenses on P&L to find opportunities for cost-effectiveness and profitability.

REQUIREMENTS:

• At least 5 years relevant retail experience, with 1 to 2 years of supervisory or management experience
• Strengths in all areas of store management
• Strong interpersonal/communication skills and high level of strategic thinking
• Excellent in customer service, pleasant personality and passionate in beauty industry
• Good command of English and Cantonese
• Basic computer skills

Skin Laundry offers attractive remuneration package including paid annual leave & birthday leave, medical coverage, free goods & treatment, MPF benefit scheme to the right candidates. Interested parties, please apply with detailed resume stating expected salary and availability by clicking Apply Now.

Personal data collected will be used for recruitment purpose only.

Work remotely

• No

Job Types: Full-time, Permanent

Pay: $24,000.00 - $50,000.00 per month

Benefits:

• Additional leave
• Dental insurance
• Employee discount
• Maternity leave
• Medical Insurance

Schedule:

• Day shift
• Night shift

Supplemental Pay:

• Attendance bonus
• Commission pay
• Yearly bonus

Work Location: In person

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