Job Duties:

• Provide on-site and quality user support to senior management on their daily use of computers, mobile devices and departmental network services. The services include but not limited to LAN network service, wireless network service, Video Conferencing service, Virtual Private Network service, smartphone service, mobile email service, Outlook 
• Provide on-going technical support and system administration of various system hardware and software 

Requirement Details:

• Higher Diploma or above
• At least have 3 years experience in IT support
• Broad and strong technical knowledge in relation to various IT aspects, such as mobile computing, voice and video communication services, LAN network services, wireless network services, Virtual Private Network services, iPhone/iPad, Android devices, mobile email services, Outlook and Government Office Automation GOA service
• Experience in Lotus notes mail admin & technical support
• Have relevant technical background and practical system support on Microsoft Windows, computer and mobile email service, video conference service, and network equipment
• Strong communication skills

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