Responsibilities:

• Assist to equipment setup and decommission in the rack
• Perform smart hands of customer request and tape backup Services
• Perform general Incident handling and escalation to upper tier
• Update equipment inventory management system and rack information.
• Perform vendor co-ordination, arrange onsite access 
• Follow procedures, instructions and checklists to complete tasks with good quality
• Ensure all client requests and other ad-hoc duties are processed in an efficient and timely manner

 Requirements:

• Diploma or above in an IT-related qualification is an advantage  
• 1 year working experience in computer operation
• Experience in UNIX, Linux, IBM or Windows operation will be an advantage
• Understanding of data centre concepts (Space, Power, Cooling)
• Experienced in data Centre facility, cabling and network fault recovery, etc. will be an advantage
• Welcome fresh graduates

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