Major Responsibilities:

• To lead the Data Services support team to participate in the Customer Database and Data Analytics projects
• To ensure the smooth operation on data processing support, direct marketing campaign, customer analysis and in other databank support areas.
• To protect Council’s interest in data collection and electronic marketing campaigns by monitoring the corporate data policy & guidelines are in line.
• To ensure effective management of Council’s resources by re-engineering of work processes, automation and process streamlining.
• To support business in developing new services/systems

Requirements:

• Bachelor's degree in business administration, Computer Science or any related disciplines.
• Minimum of 15 years+ of experience in data management, analysis, or automation projects within large organizations.
• Experience and knowledge in database design & management and CRM will be a plus
• Strong stakeholder engagement and collaboration skills with business sense to comprehend business needs in order to identify actionable recommendations
• Understanding of HKTDC business (or similar B2B business) will be an added advantage
• Possess good inter-personal skills and have proactive working attitude with analytical mindset, team spirit and problem solving skills
• Mature and able to work under pressure
• Good communication skills in both written and spoken English and Chinese. Fluent in Putonghua

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