Company Description

Welcome to Steak King Market, our new neighborhood retail concept and online store. Steak King is a good old-fashioned, honest artisanal butchery, fishmonger, and fine-food grocery. Our customer service is sincere and honest, providing top-quality ingredients for gourmet home cooking. We offer value-added products, intuitive advice, and master classes to enhance the culinary experience for our customers.

Role Description

This is a part-time remote role for a Customer Service Officer / Events Planner at Steak King Market. The role involves tasks related to customer satisfaction, support, and experience, focusing on providing exceptional service to customers. The events planning aspect will involve organizing and managing events to delight our customers.

Job Title:  Customer Service Officer / Events Planner (Part-Time)

Location:  Wong Chuk Hang, Hong Kong

Pay:  70 HKD/hour + 5% Commission (with potential salary increase based on performance after 3 months)

Events Pay:  To be decided + 2% Commission

Work Schedule:

• TBC with CS Manager
• Training Period: 1 month (in-office)
• Post-Training: Option to work from home

Responsibilities:

Customer Service Officer:

• Assist customers with inquiries and provide product information.
• Resolve customer issues and ensure a high level of customer satisfaction.
• Collaborate with the team to improve service processes.

Events Planner:

• Organize and manage events to enhance customer experience.
• Send cold emails to companies to attract customers.
• Plan menus in collaboration with chefs.
• Coordinate event day preparations, including logistics and setup.
• Evaluate event success and implement improvements for future events.

Requirements:

• Must be bilingual: Fluent in English & Chinese.
• Must have your own laptop.
• Strong communication skills.
• Ability to work independently and in a team environment.

Vacancy:

• One Vacancy for a CS officer
• One Vacancy for Events Planner

To Apply:

Email: [via CTgoodjobs Apply Now]

Phone: +852 59253907

All applications applied through our system will be delivered directly to the advertiser and privacy of personal data of the applicant will be ensured with security.