Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

This role will assess and adjust general insurance claims independently in accordance with the Claims Guideline.

Job Responsibilities

• Handle the assigned claims falling within his/her authority in pursuant with Claims Guidelines.
• Appoint and liaise with investigators/adjusters/solicitors in claims investigation and settlement within authority given.
• Answer telephone enquiry about claims.
• Assist in supervising a team of subordinates and approves work done by subordinates within authority set
  
  
  

Job Requirements

• Matriculated or professional insurance qualification i.e. ACII or ANZIIF.
• 3-4 years of experience in the insurance industry.
• Technical knowledge in personal line claims handling. Willingness to excel and the ability to establish standards.
• Excellent command of both spoken and written English & Chinese.
  
  
  

Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.

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