• Position Title: Application Modernisation & Maintenance, Consultant (Operations Platform)
• Department: IT – Application Modernization & Maintenance

Key Responsibilities

Project Delivery, Solution Design, and Implementation (60%)

• Technical Leadership: Lead the strategy and direction of the technical solution, working closely with offshore resources.
• Project Management: Oversee project development to ensure successful system implementation within the agreed timeline and budget.
• Collaboration: Work with business users and analysts to understand requirements related to business logic, validation, and processes.
• Feasibility & Solution Design: Conduct feasibility studies, design solutions, and evaluate them.
• Documentation & Tracking: Ensure the project deliverables are met on time and review specifications for business alignment. Assist with project documentation like schedules, status reports, and rollout plans.
• Quality Assurance: Conduct code and SIT reviews to ensure high-quality deliverables.

Vendor Management and Support (25%)

• Vendor Management: Monitor vendor performance, ensuring smooth development implementation.
• Cost Management: Ensure cost-effective implementation.
• Technical Support: Analyze and resolve technical issues, providing advice for solutions.
• End User Support: Handle inquiries and provide technical assistance to end users.

Other Responsibilities (15%)

• Compliance & Standards: Ensure deliverables meet AIA HK standards for architecture, security, and infrastructure.
• Additional Duties: Perform any other tasks as assigned by managers to meet project objectives.

Financial and Non-Financial Measures

• Key Metrics: Adherence to deadlines, accuracy of work, user feedback, system availability, and problem-solving skills.

Communication Requirements

• Internal (80%)
• Regular discussions with users and stakeholders about requirements, design approaches, and testing.
• Present IT solutions to users and coordinate progress updates with the team.
• External (20%)
• Meetings with external partners, vendors, and business partners for operational IT matters.

Minimum Job Requirements

Education & Experience

• Degree: University/College graduate in Computing/IT or a related discipline.
• Experience:
• Minimum of 8 years of relevant working experience.
• At least 3 years in the insurance industry (preferably with knowledge in claims operations).
• At least 2 years of experience in a supervisory role leading a development team.

Specific Skills

• System Development Life Cycle: Strong understanding of all phases of SDLC.
• Technical Expertise: Full-stack experience, including ReactJS, Java EE, Spring Cloud, and Drool frameworks.
• Cloud Technology: Experience with Azure Cloud technology is a plus.
• Agile Methodologies: Experience working in an agile environment with Scrum/Kanban is required.

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