Your new role

• Check and review health claims to ensure claim quality and service benchmarks are met
  
• Monitor the execution of Claims Practices to ensure claims decision consistency and accuracy
  
• Handle enquires and complaints from customers including agency, brokerage, policyholders and members, to provide professional advice and services on claim related issues
  
• Assist in preparing complaint investigation and coordinate with teams to make prompt settlement to customers

What you'll need to succeed

• 2+ years of working experience and working experience in claims is a must
  
• University degree in a relevant field
  
• Fluent in English and Cantonese

What you need to do now

If you're interested in this role, click 'Apply Now' to forward an up-to-date copy of your CV, or call us now.

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