A global leading marketing company is looking for an operations manager to lead the team in providing excellent marketing support to a key client.

Job Responsibilities:

• Lead the team to deliver high-quality promotional output and services to the key account, meeting SLAs and KPIs.
• Allocate and plan manpower to achieve timely production and fulfillment.
• Ensure stock of promotional items meets demand and schedule.
• Maintain quality control of all production and services to meet client's requirements.
• Participate in RFPs and collaborate with the Account Servicing team on budget preparation and timeline schedules.
• Suggest and implement operational excellence to enhance quality and cost-effectiveness.
• Handle client's operational inquiries, achieving satisfactory results in periodic reviews on efficiency, cost-effectiveness, and value added to the client.

Requirements:

• Bachelor's degree.
• Minimum 8 years of work experience, with 3 years in a managerial role in a sizeable organization.
• Experience in client-facing or client operations roles is preferred.
• Knowledge of marketing operations is advantageous.
• Ability to work under pressure in a fast-paced and dynamic environment with strict deadlines.
• Detail-oriented, proactive, with strong analytical and problem-solving skills.
• Excellent time and project management skills.
• Strong communication skills with excellent command of written and spoken English and Chinese.

Interested parties, please click "apply" to complete the application process. You can also email [via CTgoodjobs Apply Now].

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