About the Job

• Deliver excellent customer service
• Maintain close relationship with key accounts
• Improve merchants’ satisfactory level by providing consulting solutions via web chat, e-mail and phone calls
• Liaise with internal parties to ensure efficient and effective service to customers
• Assist in other ad-hoc assignments as required

About the People

• Strong communication and problem-solving skill
• Self-motivated, able to work independently 
• Mature, responsible, careful
• Excellent typing speed
• Familiar with MS Word and Excel
• Hands-on experience from account management & B2B would be an advantage
• Shift duty is required (Mon-Sun, 10:30-19:30, 8 day off/month)
• Min 3-4 year experience in customer service/account management industry
• Immediately available is preferred

You will Enjoy

• Double pay
• Staff purchase discount 
• Group Medical Insurance
• Various types of pay leave
  (e.g. Pay Sick Leave, Birthday Leave, Marriage Leave, Special Leave, etc.)
• Energetic and open-minded team
• Fun and harmonious working environment
• Broad job exposure
• Relaxed dress code 

Remuneration will be commensurate with qualification and experience. Interested parties, please send your application with detailed resume indicating both existing & expected salary and date of availability to us by clicking " Apply Now ".

We are an equal opportunity employer. All information provided by applicants will be treated in strict confidence and used for recruitment purpose only. All applications received will be kept in strictest confidence and for recruitment purpose only.

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