We are seeking a Client Services Coordinator/Department Administrative Assistant for our Hong Kong office. In this role, you will be a first point of contact for many of our clients and visitors as you provide a warm, professional welcome in our main reception/client services area. In addition to serving at the main reception desk, you will direct callers and inquiries to the appropriate department or individual at the Firm. Do you excel at providing excellent customer service? Do you enjoy working in a dynamic, fast-paced professional environment? If so, we would appreciate hearing from you.

In This Role, You Will

• Answer and direct incoming calls, greet clients, and provide concierge services to clients and Firm members.
• Promote and maintain the good will and reputation of the Firm by maintaining the highest level of professional conduct and confidentiality.
• Schedule visiting attorney offices and provide administrative services to visiting attorneys. Send visiting attorney schedule to the office.
• Maintain a clean and uncluttered work area, ensuring sensitive or client information is protected.
• Provide additional administrative support to legal assistants, attorneys, marketing, and administration, including typing, proofing, preparing mailings, nametags, and expense reimbursements. May also include assisting with closing books, travel arrangements and other administrative duties.
• Coordinate and reserve conference rooms, calendar accordingly. Monitor conference room scheduling system for appropriate set-ups in conference rooms. Consult with the marketing team or attorneys to determine room configuration and assess needs.
• Prepare conference room for meetings, arrange lunches, and greet clients.
• Save e-mail to the document management system.
• Responsible for the receipt of all incoming mail, courier, materials to the office, including freight, messenger and furniture deliveries.
• Coordinate outside copy services when the department cannot absorb the work and produce it by the deadline. Arrange for best pricing and quality of service, delivery and pick-up. Supervise and approve all stationery/supplies inventory (letterhead, envelopes, billing paper, etc.) and order from Minneapolis Supply Department or, if approved, local vendors.
• Maintain an organized database/inventory of the office library.
• Assist with time entry and review.
• Assist with various database projects, including uploading documents and adding key dates in appropriate databases.
• Process vendor invoices.
• Scan and photocopy documents; create/edit PDF’s.
• Assist with large mailings, prepare outgoing mail; prepare FedEx labels.
• Prepare cover letters or correspondence.
• Perform outside work when needed.
• May perform other duties as requested.
  
  

What We’re Looking For

• High School diploma or G.E.D. equivalent.
• At least 1 year of administrative or related experience.
• Accurate typing skills.
• Good oral and written communication skills.
• Ability to work effectively with all levels of personnel.
• Attention to detail and accuracy.
• Strong organizational skills.
• Strong customer/client service focus and skills.
• Ability to adhere to deadlines.
• Ability to maintain client and firm confidentiality.
• Ability to work independently and in a team environment.
• Working knowledge of MS Office suite.
• Physical strength and agility to permit full performance of the duties of the position, including daily bending, operating office equipment, and moving up to approximately 10 kg.
  
  

About Dorsey

Dorsey & Whitney is an AmLaw 100 international law firm with more than 575 lawyers in 21 offices throughout the United States, Canada, Europe and Asia. We are a premier legal counselor to companies worldwide in a wide range of industries, including banking & financial institutions; development & infrastructure; energy & natural resources; food, beverage & agribusiness; healthcare & life sciences; and technology.

Dorsey offers a collaborative and dynamic environment that promotes opportunities for advancement, accompanied by competitive pay and exceptional benefits. Our benefits are available to business professionals working 17+ hours per week, with offerings of supplement medical and dental, with optional coverage for spouses and dependent children, as well as employee term life insurance, including coverage for accidental death & dismemberment and total & permanent disability. Dorsey business professionals enjoy a 5-day work week, 15 days of annual leave, a 13th-month salary, up to 10 weeks of paid parental leave for birthing parents, and paid holidays.

Dorsey values the strength that comes from a diverse and inclusive workplace. It contributes to the success of our people and our clients and enriches our experience. We believe that everyone should feel at home and part of our community. We encourage individuals with diverse backgrounds and experiences to apply.

One Of Our Greatest Strengths Is a Friendly, Cooperative Culture That Values And Appreciates Each Individual. Dorsey Has Received External Recognition For Our Welcoming Workplace, Including

• Mansfield Certification Plus (Diversity Lab)
• Best Law Firms for Women (National Association of Female Executives and Flex-Time Lawyers)
• 100% rating on the Corporate Equality Index (Human Rights Campaign)
• Gold Standard Certification (Women in Law Empowerment Forum)
• Top 100 Adoption-Friendly Workplace (Dave Thomas Foundation for Adoption)
  
  

Reasonable Accommodations

Dorsey is committed to providing disability and religious-based reasonable accommodations, as well as menopause, pregnancy or lactation-related reasonable accommodations. If you require a reasonable accommodation during the application and hiring process, or if you have questions about a workplace reasonable accommodation, please contact us at 612-492-5178.

How To Apply

Dorsey & Whitney LLP accepts online applications. Please go to the “Careers” section of the Dorsey website at www.dorsey.com/staffjobs and complete Dorsey’s online application form. We are unable to accept application materials by mail or email.

Dorsey & Whitney LLP is an EEO/AAP/Disabled Vets Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, ancestry, sex, national origin, sexual orientation, gender identity, affectional preference, disability, age, marital status, familial status, status with regard to public assistance, military or veteran status, or any other legally-protected status.

Dorsey & Whitney LLP participates in E-Verify.

Please note that Dorsey is not currently accepting search firm submissions in connection with this opening.

Office Location:

Hong Kong, SAR

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