Service Advisor Assistant 維修顧問助理 (汽車售後服務) (北角)
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, the original text shall prevail in case of any discrepancies.Job Highlights
- 每月獎金 + 雙糧 + 酌情性花紅+員工以及家屬醫療福利
- 5 天工作 + 星期日以及公眾假期休息
- 管理維修顧問團隊的預約安排，確保客戶到達前做好準備
職責：
- 作為所有顧客和訪客的第一聯絡點，無論是面對面還是電話交流，以專業的方式提供款待。
- 管理維修顧問團隊的預約安排，確保客戶到達前做好準備。
- 以專業的態度回答服務熱線並進行預訂確認電話。
- 提供維修顧問團隊所需要的文書支援。
- 協助顧客解答有關產品知識及使用的問題。
- 具備優秀人際溝通及文書處理能力，以及基本電腦操作技能。
- 展示“CAN DO”態度，與團隊成員有效合作。
要求：
- 高級文憑或以上
- 2-3 年客戶服務經驗，有汽車行業經驗可獲優先考慮
- 良好溝通能力和客戶服務精神
- 良好廣東話，英語，普通話
- 持有有效 1 號和 2 號駕駛執照可獲優先考慮
員工福利 :
- 優厚底薪、獎金及雙糧
- 酌情性花紅
- 5 天工作
- 星期日以及公眾假期休息
- 員工以及家屬醫療福利
More Information
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Overview
Being One of Us
People are at the heart of who we are, how we think & how we act !
Crown Motors Ltd, being a wholly-owned subsidiary of Inchcape plc, is a long established market leading automobile distributor in Hong Kong with nearly 1000 employees. We provide a complete automotive solution to our customers ranging from Sales, Aftersales, Car Rental, Vehicle Financing and Insurance services.
Our team is comprised of highly engaged individuals who share the same vision of continuously driving the group to becoming the most customer centric automotive retail group.
To cope with the continuous growth and development of the business, we are now inviting high calibre persons to apply for the following position: