Customer service administrator is mainly focus on supporting the RMS customer service team for daily operation in order to maintain a high level of customer satisfaction level

Job Responsibility

• Implement of CS order processing – ticket ordering
• Prepare and manage daily / monthly usage revenue report to management team
• Prepare monthly usage statement & CS report
• Support CS daily operations & Sales Admin support to service team
• Back up support to CS Officer and Service administrator
• Assist with Ad-hoc project / event

Requirement

• University graduate with 1-3 years working experience in customer service.  Fresh graduated is also welcome
• Experience in multinational companies , banking/finance field is preferable
• Customer-oriented and result oriented with strong drive to win
• Working independence
• Pleasant, good communication, good team spirit and interpersonal skills
• Good command in written and spoken English and Chinese, knowledge of Mandarina is an advantage
• Proficient in MS Office ( Outlook, Word, PowerPoint, Excel , SFDC)
• Knowledge in salesforce is an advantage

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