FULL-TIME OPERATIONS AND SALES EXECUTIVE

If you are a hardworking, flexible, tech-savvy, street smart, detail-oriented and organized individual capable of handling multiple tasks and working closely with parents and students we would love to hear from you. 

Job Highlights

• hardworking, flexible, tech savvy
• smart, detail oriented and organized
• Good communication skills in English, Mandarin and Cantonese 
• People orientated
• Dedicated

Job responsibilities: 

Operations Activities 

• Responding in an accurate and timely manner to Student and Tutor requests by email and/or WhatsApp
• Scheduling, Rescheduling, and Cancellation Requests Management
• Regularly maintaining scheduling sheet 
• Assistance with any and all follow-ups
• New student onboarding management
• Whatsapp Broadcast List Management
• Following up on pending student payments on a daily basis
• Ad hoc support based on the needs and requirements of the directors

Sales Activities 

• Onboarding of new students including speaking to the parents about their requirements and sending them the information for the classes 
• Following up on trials and confirming lessons
• Cross-selling and up-selling based on the requirements of the students
• Maintaining own scheduling sheet and broadcast lists 
• Effective Client Management and Retention Services 
• Calls to current clients to confirm requirements and pricing for every new academic year 
• Sales activity for seasonal campaigns 

Requirements:

University graduate (degree in any discipline)

1. Excellent problem-solving ability 
2. Proficient in using Google powered business tools (email, calendar, docs, sheets) and WhatsApp Web/Mobile 
3. Pleasant personality with excellent organization skills
4. Dedicated and willing to work to irregular time schedules
5. Self-motivated, mature, and presentable
6. English, Cantonese & Mandarin are required
7. This is a work from office position

Qualification:  Degree

Yr(s) of Exp:  5+ in the Education field or related  

Employment Type:  Full Time

Job Function:  Operations , Client Management / Client Services / Customer Service 

Benefits & Others:  Five-day work week, Medical Insurance, Performance bonus

Locations: Tsim Sha Tsui Campus, Central Campus

Website: www.allround-edu.com

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