Sales Representative / Trainee
Function & Cost Centre:
Sales 2617300
Reports to Role:
Sales Manager
Location (HQ or Region, Country, Site)
Hong Kong
Accountabilities – describe role accountabilities, for example in one or more of the following areas
Sales Related
- Accountable for Dental Sales and business development of the area
- Responsible for Dental Clinics and hospitals and after Sales Services
- Aggressively deploy new customer initiative
- Managing enquiries from new / existing customers
- Build and implement customer relationship management processes
- Assist supervisor and sales manager in business and marketing development
- Accurate planning and forecasting of sales performance
- Work closely with supervisor and sales manager to achieve sales target and excellence customer services
- Ensure effective management of the respective sales by the timely and accurate maintenance, preparation and submission of relevant quotation, sales order, sales reports and after sales follow-up
- Good sensitivity to bring back competitor information, customer needs, new leads
- Co-ordinate with Sales & marketing team on activities, exhibition, seminar, courses and materials
Clinical Support Related
- To educate & support dental customers in product application and increase customer satisfaction
- Co-work with sales team to help pre-sell demonstration & post sell education, Technical Support, and resolving clinical questions
Knowledge & Experience
Sales 2617300
Reports to Role:
Sales Manager
Location (HQ or Region, Country, Site)
Hong Kong
Accountabilities – describe role accountabilities, for example in one or more of the following areas
Sales Related
- Accountable for Dental Sales and business development of the area
- Responsible for Dental Clinics and hospitals and after Sales Services
- Aggressively deploy new customer initiative
- Managing enquiries from new / existing customers
- Build and implement customer relationship management processes
- Assist supervisor and sales manager in business and marketing development
- Accurate planning and forecasting of sales performance
- Work closely with supervisor and sales manager to achieve sales target and excellence customer services
- Ensure effective management of the respective sales by the timely and accurate maintenance, preparation and submission of relevant quotation, sales order, sales reports and after sales follow-up
- Good sensitivity to bring back competitor information, customer needs, new leads
- Co-ordinate with Sales & marketing team on activities, exhibition, seminar, courses and materials
Clinical Support Related
- To educate & support dental customers in product application and increase customer satisfaction
- Co-work with sales team to help pre-sell demonstration & post sell education, Technical Support, and resolving clinical questions
Knowledge & Experience
- Candidates with 3 years or above relevant experience in the Medical Device Industry
- Candidate with experience in Dental Field is an advantage
- Good sales process management and understanding / discipline
- Ability to target and support customer’s needs and build up good relationship with customers
- Positive attitude in problem solving
- Exceptional communication, interaction and presentation skills
- Well-developed business analysis skills including opportunity and risk assessment
- Fresh Graduates or candidate with less experience will be considered as Sales Trainee
Competencies – Essential for the role
- Highly motivated and professional individual
- Sales process-driven with strong closing skills
- Building Customer Loyalty & Customer Focus
- Continuous Learning on Sales & Technical Skills
- Broadening Business Value
- Strong time management, organizing and planning skills
Critical Success Factors and key challenges – list below the main job contributions. i.e. the key task of the job
- Enhance selling skill in order to convert new customer
- To create value added concept in most of time
- Ability to build up customer relationship
Skills
More Information
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