Introduction: Join our dynamic team at Oracle as a Support Renewal Sales Specialist! In this role, you will drive the renewal process of Oracle's contracts with existing customers, ensuring the continuity of business practices and nurturing long-term client relationships. Your focus will be on timely renewals for medium to large enterprise customers in your assigned territory.

Key Responsibilities:

• Manage the renewal process for existing contracts with medium to large enterprise customers within the assigned territory.
• Educate customers about Oracle's business practices and contractual implications, ensuring they understand and appreciate the value of Oracle's portfolio.
• Achieve productivity targets by making outbound calls to ensure timely renewals.
• Handle exceptions and resolve issues that could delay or inhibit the renewal process.
• Identify potential upsell opportunities and transfer leads to sales representatives for further development.
• Prepare annual support renewal orders in line with customer contracts and Oracle’s business practices.
• Provide accurate sales forecasts and maintain a clean backlog to ensure a steady revenue stream.
• Foster and nurture relationships with Named/Enterprise accounts to maximize revenue, reduce cancellations, and encourage ongoing client engagement.
• Advise customers on maintaining up-to-date software, hardware refreshes, and migration opportunities to Oracle Cloud products.
• Collaborate with partners and stakeholders within Oracle to ensure compliant and efficient renewal processes.
• Address and resolve invoicing issues related to support renewals as they arise.
• Process license migrations, assignments, and legal name changes within the territory as needed.
• Conduct onsite visits with customers when necessary to strengthen relationships and understand their needs better.

Qualifications:

• 8-12 years of experience in sales or a closely related area.
• Proven track record as a leading contributor both individually and as a team member.
• Ability to mentor and provide direction to junior members of the team.
• Experience in handling complex sales cycles involving multiple team collaboration.
• Advanced technical and business skills in sales or a related field of specialization.
• Excellent communication, negotiation, and interpersonal skills.
• Strong organizational skills and the ability to manage multiple priorities effectively.
• Familiarity with Oracle's product portfolio and the technology industry is highly preferred.

Why Oracle? Oracle provides an innovative and inclusive workplace where you can thrive both professionally and personally. You will be part of a supportive team that values your input and dedication to growth and success. We offer competitive salaries, comprehensive benefits, and opportunities for career advancement.

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