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Digital Customer Intelligent Analyst, CRM Analyst (Bank, 22k)

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Job ref no.: JN -022025-6675836_1740370731
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Digital Customer Intelligent Analyst, CRM Analyst (Bank, 22k)

Michael Page
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The ideal candidate will have a strong background in developing and managing digital content across multiple platforms, leveraging data insights to enhance content strategies, and collaborating with cross-functional teams to deliver projects efficiently.

Fresh Graduate with internship experience are welcome.

Client Details

My client is a multinational banking and financial services organization. With a global presence, it offers a wide range of banking products and services to individuals, businesses, and institutions, serving as a trusted partner in the global financial landscape.

Description

  • Develop and configure digital content for multiple channels, including email, SMS, MMS, push notifications, and WhatsApp.
  • Leverage workflow management systems to collaborate with stakeholders, ensuring timely and accurate content delivery.
  • Partner with IT and decisioning teams to align project goals, expectations, and deliverables.
  • Conduct rigorous testing and reviews before system launches to ensure optimal functionality and performance.
  • Prepare and present project progress reports, highlighting key achievements and challenges.
  • Analyze data insights to recommend improvements and innovations in content strategies and workflows.

Profile

  • Bachelor's degree in Digital Media, Data & Information Management, or a related field.
  • At least 1 years of experience in retail banking, with a focus on digital messaging, data analytics, or project coordination.
  • ACustomer-centric mindset with a positive attitude;
  • Excellent negotiation and communication skills across all levels.
  • Knowledge in digital marketing and messaging platforms such as Salesforce Marketing Cloud and Adobe Experience Manager Knowledge of HTML5 and CSS is preferred.

Job Offer

  • Digital CRM project in a leading bank
  • Exciting project opportunity
  • Professional development opportunities
  • Work-life balance

To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Samantha Yiu at +852 2530 6107

More Information

Job ref no.JN -022025-6675836_1740370731
Salary
15,000 - 25,000 / month
Benefit
  • 5-day week
  • Competitive pay
  • Flexible working hours
Job Function
Location
  • Central
Work Model
  • On-site / At the workplace
Industry
Employment Term
  • Full-time
  • Contract
Experience
  • 0 year - 1 year
Career Level
  • Entry level
Education
  • Degree