Responsibilities:

• Prepare written and statistical membership reports
• Provide direction to the team on handling enquires/cases that fall within grey areas lacking specific policies
• Address members’ complaints promptly 
• Organize various events including interviews, Annual General Meeting, Extraordinary General Meeting of the Club
• Oversee the Membership Team's daily operations
• Processing of new Member applications/resignations/changes of particulars
• Responsible for keeping and maintaining the accurate database of the Club
• Provide service training for the Membership Team 
• Report to Department Head of Membership Department

Requirements:

• Degree holder in Public Relations / Communications / Journalism / Related discipline
• Over 5 years relevant working experience / 2 years or above in a senior PR/Marketing/administrative position.
• Strong project management, analytical and problem solving skills
• Proficiency with MS Office: Excel, Power Point, Word and Chinese processing
• Excellent writing, communication and service skills
• Excellent command of spoken and written English, Cantonese & Putonghua
• Able to work under pressure and meet tight deadlines

A competitive package will be offered to the successful appointee.  For interested parties, please submit a full resume with expected salary and date available via Apply Now. 

(Personal data collected will be treated in the strictest confidence and used for recruitment purposes only.)