Job Responsibilities:

• Manage customer service hotline and address inquiries and complaints.
• Process customer applications and facilitate account opening procedures.
• Oversee fund and IPO subscription processes.
• Assist with departmental compliance management tasks.
• Handle daily anti-money laundering activities.
• Conduct customer due diligence.
• Provide support for the business needs of frontline staff.

Job Requirements:

• Bachelor’s degree in Finance, Economics, or a related field.
• SFC Type 1 & 2 licensed representative.
• Minimum of 2 years of experience in the securities or futures industry.
• Strong knowledge of securities or futures is preferred.
• Excellent verbal and written communication skills in both Chinese and English (Cantonese and Mandarin preferred).
• Strong sense of responsibility, independent, customer-oriented, team player, able to work under pressure and handle multiple tasks.

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