Responsibilities:

• Perform regular quality assurance and assist in monitoring field work in relation to regulated activities, mainly in investment business, and involve in insurance business and stock trading business performed by branches as well as branch on-site
• Investigate and analyze the deficiencies found and make detailed and timely communication, follow-up actions and coaching to frontline staff
• Consolidate and prepare internal investigation reports with related MIS information and analysis for management review
• Support ad-hoc projects related to the quality control and monitoring functions
• Provide recommendation to improve and streamline the process or branch operation flow

Requirements:

• Bachelor degree in any discipline, preferably in Banking and Finance
• Minimum 6 years of relevant experience in banking industry
• Familiar with regulatory requirements and industry standards on regulated activities
• Team player with sound analytical, planning and interpersonal skills
• Good command of spoken and written English and Chinese

Potential candidate with less relevant experience may be considered as Assistant Manager or Senior Officer

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