We are seeking high-caliber candidates to join us as Customer Service and Supporting Officer.

Job Description

•  The key responsibilities will include customer communication and operational support
•  Engaging with customers and offering detailed responses to inquiries in timely manner
•  Get involved in liaison with customers and after sales services
•  Handling client onboarding procedure and daily operation
•  Work closely with internal and external parties on daily operations
•  Performing any ad-hoc tasks when required

Requirements

•  Non-degree tertiary or above in any disciplines
•  1-2 years of customer service, sales administration support working experience would be advantages
•  Good communication skills; excellent customer service orientation
•  Strong multi-tasking and problem-solving skills 
•  Attention to detail and documentation accuracy, able to work independently
•  Good command of written and spoken Chinese & English
•  Proficiency in MS office and Chinese Word processing
•  Fresh graduates with good communication skill will also be considered
•  Immediately availability preferred

We provide

•  Product & Operation Training
•  Attendance Bonus
•  5-day Work Week
•  Flexible Working Hours
•  Attractive Annual Leave plus 金
•  Medical Insurance


Who are we

OmniWe is a SaaS company specializing in retail technology. We facilitate thetransformation of businesses towards a cloud-based server-less platform through theprovision of a tailored and fully customizable POS system, alongside a fully integratedOMO terminal that documents data across both online and offline platforms, enablingthe convergence of online and offline customer bases through data collection, thatprovides a more accurate and precise analysis of customer behavior. 
The solution we provide is an one-stop omni-channel, an in-depth, interconnected andcentralized retail system. Omni retail platform provides merchants with capabilities tobuild their own website equipped with multiple complex commercial apparatusesutilized on a daily basis including management of orders, inventories and customers. 
We strive to facilitate operations for SMEs and to enhance operational efficiency withour comprehensive managerial tools which could be navigated through our intricate yetintuitive terminal, so merchants could focus their attention on businesses and not toconcern themselves with overcomplicated administration. 
 

All applications applied through our system will be delivered directly to the advertiser and privacy of personal data of the applicant will be ensured with security.