Everyware Limited, the innovative force behind Caterlord, a comprehensive restaurant management solution designed to transform the way you operate your business. Our mission is to empower restaurants with cutting-edge technology that enhances efficiency, profitability, and customer satisfaction.

Everyware Limited was founded with a vision to revolutionize the restaurant industry through advanced cloud technology. Recognizing the challenges faced by restaurateurs, we developed Caterlord to provide a seamless, all-in-one platform that addresses every aspect of restaurant management. Our commitment to innovation and excellence drives us to continually enhance our offerings to meet the evolving needs of our clients.

Everyware Limited is a member of Aigens Technology Limited, a market leader in F&B and Hospitality technology, empowering over 500 brands across the Asia Pacific, including global names like KFC, Burger King, Starbucks, Shake Shack, Hyatt, and Accor. Headquartered in Hong Kong, we specialize in innovative solutions that transform customer experiences and maximize operational efficiency. If you’re passionate about innovation and want to make an impact in this dynamic industry, join us and be part of our journey.

Technical Support Engineer
 

What your daily work look like:

• Provide technical support to merchants.
• Provide timely and effective 1st & 2nd tier system support services
• Handle system troubleshooting, debugging, installation & configuration (such as Kiosk, Point-of-Sale, payment devices & printers)
• Develop & manage front-line staff regarding all technical-related knowledge and expectations
• Assist in client meetings and technical input.

We are looking for someone with:

• Diploma / Higher Diploma with 2 years or above relevant work experience
• Experience in POS system is an advantage
• Proficiency in Microsoft based system, virtualization, network and IT security control
• Sounds knowledge in configuring enterprise-wide system platform, LANS, WANs, WLANS & VPNs
• Self-driven with can‐do attitude & problem-solving skills
• Good communication skills

What’s on offer:

• Competitive salary to the right candidate
• Discretionary bonus based on performance
• 5-day work week on shift basis
• Friendly work environment
• Working a flat culture with talented individuals
• Join a young and growing brand backed by a great investment team

Everyware is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, religion, sexual orientation, national origin, genetic information, or any other protected characteristic.

All applications will be handled in strict confidence and will only be used for recruitment related purposes. Applicants who do not hear from us within 6 weeks from the date of application may consider their applications unsuccessful. All information on unsuccessful candidates will be retained for a maximum period of 24 months.

All applications applied through our system will be delivered directly to the advertiser and privacy of personal data of the applicant will be ensured with security.