Head of Information Technology (Application and Infrastructure), $90K - 110K
Posted on 27d ago
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Head of Information Technology (Application and Infrastructure), $90K - 110K
Don Nelson Recruitment LimitedJob Highlights
- Solid experience in Banking industry
- 80% in Application (80%) and 20% in Infrastructure
- Great career opportunities, permanent position, great benefits
- Develop operational transformation strategies and action plans and manage the executions of the transformation.
- Perform operational process re-engineering, gap analysis and identify enhancement opportunities, including the introductions of automated workflow and process management systems or tools.
- Create a dynamic, highly motivating, and adaptive culture within the operations team. Manage multiple teams of resources and determine appropriate organization structures for continuous talent development, succession, and talent redeployment for new businesses.
- Continuous expansion of IT operations scope of work, such as Cloud, Dev-ops, Infrastructure, Security and Application level 1 and level 2 supports, in addition to system operations.
- Ensure effective and efficient management of day-to-day IT operations, 7/24 shift arrangement, and multi-site operations including China and overseas.
- Develop and maintain operational KPIs. Interface with business departments in matters related to SLA and key business development initiatives.
- Be in charge of major incidents and mobilize/coordinate IT resources in resolving problems according to established IT incident and problem management procedures.
- Manage IT systems failover (and relevant drills) within agreeable RTO and RPO and lead continuous improvements in disaster recovery procedures and executions.
- Ensure the appropriate controls for IT security and compliance matters in IT operations in accordance with relevant company policies and IT standards.
- Oversee all operational enhancement projects and be in charge of people change management against changes arising from new operational practices and requirements.
Requirements:
- Degree in Computer Science, Information System or IT related disciplines
- 10+ years of working experience on systems, infrastructure, application, and data centre operations
- At least 5 years in a managerial capacity
- Strong IT Operation Management experience
- Experience on mission critical, high availability, high performance and large-scale systems infrastructure with understanding of operational maturity model.
- Experience in process re-engineering and IT operations management (ITOM) solution
- Strong knowledge on ITIL processes, Lean and Six Segma, with skills
- Understanding of ISO 20000, ISO 27001
- Strong analytical, problem solving, interpersonal and presentation skills
- Demonstrated senior stakeholder management experience
- Strong leadership, communications, and team supervisory skill
- Good command of written and spoken English and Chinese
Interested parties please send your resume with expected salary to [via CTgoodjobs Apply Now].
Personal data provided by job applicants will be used strictly in accordance with the employer's personal data policies and for recruitment purposes only.
Skills
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Overview
As a fast growing full-service HR and recruitment agency, Don Nelson Recruitment Limited aims at providing continuous top-notch and quality-assured HR and recruitment services to our clients and candidates.With over 20 professional recruitment consultants currently, we are specializing in a wide range of industries from IT, telecommunications, construction, engineering, property, banking and finance, HR & admin, accounting & finance, sales & marketing to medical & healthcare, etc.
Supported by our wholly-owned subsidiary – Nelson Solutions, our scope of services extend to mass volume recruitment, temporary & contract recruitment, payroll outsourcing, outplacement, etc.
Thanks to the efforts of our consultant teams, we have been granted with several awards of the “HR Vendor of the Year” in consecutive 3 years since 2017, including Best Recruitment Firm in Candidate Engagement, Best Recruitment Firm in IT, Telecommunications and Fintech, Banking and Financial Services, Engineering, Property and Construction, etc.
As a part of the society, we also actively participate in different community activities and projects in Hong Kong with our responsibilities, our dreams and our passion.
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