Senior Floor Supervisor / Floor Supervisor 高級房務督導 / 房務督導
, the original text shall prevail in case of any discrepancies.Job Highlights
- Triple bottom line - People, Planet, Profit
- A workplace embracing diversity and inclusion
- A member of the Langham Hospitality Group
JOB RESPONSIBILITIES
- Supervise the implementation of housekeeping standards and procedures in relation to bedroom, bathroom, valet, cleaning, and linen service
- Maintain a current and thorough knowledge of all housekeeping systems
- Open and close the shift and ensure effective shift handover is completed
- Perform room allocations and room inspections
- Liaise with Front Office and Engineering Department for both guest and hotel requirements
- Co-ordinate special projects (e.g. site rooms, pest control, window and carpet cleaning, room inventories)
- Maintain records and storage of all lost and found items
- Manage storage areas
- Perform ad hoc duties as assigned by superior or Hotel Management
KNOWLEDGE & EXPERTISE
- Form 6 or above
- Minimum 4 years of housekeeping experience in a supervisory role, preferably in a hotel of similar size and complexity
- Responsible, well organized, strong leadership skill and a good team player
- Fluent in spoken and written Chinese, capability in English would be an advantage
- Experience in operating housekeeping equipment and basis knowledge of chemicals
- Candidates with less experience will be considered as Floor Supervisor
BENEFITS
- 5-day work week
- Discretionary bonus
- Medical insurance
- Dental insurance
- Life insurance
- Marriage leave, compassionate leave
- Free duty meals
- Staff discount on F&B and banquet
- Complimentary overseas accommodation
- Education allowance
相關職責
- 監督有關房間、浴室、代洗服務、清潔和床單服務的標準和程序的執行情況
- 對所有房務系統有最新和全面的了解
- 負責開始和結束當值的更份並確保完成有效順暢的輪班交接
- 執行房間分配和檢查
- 就客人和酒店的要求與前台和工程部聯絡
- 協調特別項目 (例如滅蟲、窗戶和地毯清潔、房間庫存)
- 維持所有失物的記錄和存儲
- 管理存儲地方
相關經驗及資歷要求
- 中六程度或以上
- 最少四年房務管理經驗，有類似規模的酒店工作經驗更佳
- 具備責任心、有條理、領導能力和良好的團隊合作精神
- 良好中文讀寫及說話能力，良好英語能力更佳
- 具備操作房務工具的經驗和化學品的基礎知識
- 經驗較少的申請者會被考慮為房務督導
員工福利
- 五天工作週
- 酌情性花紅
- 醫療保險
- 牙科保險
- 人壽保險
- 婚假及恩恤假
- 免費當值膳食
- 住宿、餐飲及宴會折扣優惠
- 免費住宿 (只適用於香港以外集團旗下的酒店)
- 學費津貼
Interested candidates please submit your application via Apply Now or send your resume by WhatsApp to +852 9199 9088 . As selection would only base on candidate's qualification & experience, no photo is required.
For more information on Eaton HK, please visit www.eatonworkshop.com or
Click browse our Brand Video "Our People. Our Pride." to find out our believed.
(Personal data collected will be treated in strictest confidence and will only be used for recruitment purpose)
有意應徵者請透過Apply Now遞交申請，或直接發送履歷至WhatsApp +852 91999088 。由於甄選只基於應徵者的資歷和經驗，請無須提供相片。
歡迎瀏覽 www.eatonworkshop.com 或本酒店簡介短片「我的驕傲」。以獲取更多關於逸東酒店的資訊。
(所收集的個人資料將被嚴格保密並僅限於招聘用途)
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About Eaton HK
Eaton Workshop is a mission-driven global hospitality company dedicated to shaping a better world based on values of inclusivity, integrity, and imagination and driven by a triple bottom line of people, planet, and profit (social, environmental, and financial). Our properties, Eaton DC in Washington DC and Eaton HK in Hong Kong, champion our brand pillars: Impact (social and environmental impact), Culture (the arts, music), Media (radio, film), Wellness (holistic health), and House (members workspace), as well as beautifully designed, ethical, and sustainable hotel and Food & Beverage offerings.
We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, local, and international laws. We welcome professionals who believe in our mission and can demonstrate parallel or applicable experience and skills to help us achieve it.
We are looking for people who embody integrity, inclusivity, compassion, humility, a growth mindset, a collaborative spirit, and last but not least, competence and accountability. We are not looking for people who pursue self-gain, aren't a team player, don't act in the interests of the company, lack competence, and don’t support our mission. Ultimately, we are looking for people who carry an adaptive growth mindset, are highly competent and accountable, and can build on their expertise and collaborate across disciplines.