JOB RESPONSIBILITIES

• Provide outstanding service to guests in accordance to hotel standards, ensuring a memorable dining experience
• Greet and seat guests, presenting menus and providing detailed information about dishes and beverages
• Anticipate guest needs and respond promptly to inquiries and special requests
• Communicate effectively with the kitchen and bar staff to ensure timely and accurate order delivery
• Maintain high standards of cleanliness and organization in the dining area
• Address and resolve any guest complaints or issues with professionalism and courtesy
• Perform ad hoc duties as assigned by superior or Hotel Management

KNOWLEDGE & EXPERTISE

• Higher Diploma / Diploma holder preferably in Hospitality / F&B disciplines
• Minimum of 4 years of relevant experience preferably within a fine dining or Michelin-starred restaurant
• Strong knowledge of Chinese cuisine and fine dining service etiquette
• Excellent communication and interpersonal skills, with a passion for hospitality
• Ability to work in a fast-paced environment while maintaining attention to detail
• Proficiency in Cantonese and English; Mandarin would be an advantage
• Candidates with less experience will be considered as Team Leader

BENEFITS

• 5-day work week
• Discretionary bonus
• Medical insurance
• Dental insurance
• Life insurance
• Marriage leave, compassionate leave
• Free duty meals
• Staff discount on F&B and banquet
• Complimentary overseas accommodation
• Education allowance

相關職責

• 根據酒店標準為客人提供卓越的服務，確保他們擁有難忘的用餐體驗
• 迎接並安排客人入座，提供菜單並詳細介紹菜餚和飲品
• 預測客人的需求，並迅速回應查詢和特殊要求
• 與廚房和酒吧員工有效溝通，以確保及時準確地送達訂單
• 在用餐區保持高標準的清潔和組織
• 專業且有禮貌地處理和解決任何客人投訴或問題
• 執行上級或酒店管理部門指派的臨時工作

相關經驗及資歷要求

• 持有酒店管理 / 餐飲學科的高級文憑或文憑者優先
• 至少四年相關經驗，有在高級餐廳或米芝蓮星級餐廳工作的經驗優先
• 對中菜及高級餐飲服務禮儀有深入了解
• 具備優秀的溝通和人際交往技巧，對款待業充滿熱情
• 能夠在快速節奏的環境中工作，同時保持對細節的關注
• 精通廣東話和英語；懂普通話者將優先考慮
• 經驗較少的申請者會被考慮為主管 (Team Leader)

員工福利

• 五天工作週
• 酌情性花紅
• 醫療保險
• 牙科保險
• 人壽保險
• 婚假及恩恤假
• 免費當值膳食
• 住宿、餐飲及宴會折扣優惠
• 免費住宿 (只適用於香港以外集團旗下的酒店)
• 學費津貼

Interested candidates please submit your application via Apply Now or send your resume by WhatsApp to +852 9199 9088 . As selection would only base on candidate's qualification & experience, no photo is required.

For more information of Eaton HK, please visit www.eatonworkshop.com.

(Personal data collected will be treated in strictest confidence and will only be used for recruitment purpose)

有意應徵者請透過Apply Now遞交申請，或直接發送履歷至WhatsApp +852 91999088 。由於甄選只基於應徵者的資歷和經驗，請無須提供相片。

歡迎瀏覽www.eatonworkshop.com以獲取更多關於逸東酒店的資訊。

(所收集的個人資料將被嚴格保密並僅限於招聘用途)