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Service Engineer / Senior Service Engineer

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Service Engineer / Senior Service Engineer

Macro Systems Limited
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Responsibilities:

  • Assist to provide/support services to clients and end users of workarounds or solving applications & systems usage, problems and/or issues
  • Coordinate with and lead other support parties or IT vendors of solving the problems or issues
  • Communicate with management, clients and end users on support progress and results
  • Provide documentation services, e.g. maintain Support Operation Guide, IT inventory list, Problem/Issue Log, Change Request Report, etc.
  • Perform IT services of hardware/software installation, configurations, PC support, backup/restore, security updates, patch management, software licenses updates, testing and UAT, etc.

 

Requirements:

  • Diploma holder or above in IT related disciplines
  • At least 1 year of working experience in related IT fields
  • Good command of English and Chinese
  • Cantonese and English speaking
  • Mandarin speaking is favorable
  • Overtime work will be required
  • Candidate with less experience would be considered as Service Engineer
  • Fresh Graduates are welcome

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More Information

SalaryN/A (Search your salary info in SalaryCheck)
Job Function
Location
  • Kwun Tong District
Work Model
  • On-site / At the workplace
Industry
Employment Term
  • Full-time
Experience
  • 1 year - 3 years
Education
  • Asso. Deg or High Dip
  • Diploma or equivalent