What you will do:

1. Make Customers #1

• Creates an excellent customer service
• Greets all customers in store with friendly, positive tone and body language

2. Uphold Our Culture

• Upholds our Culture and Values, brand purpose, and show respect during every interaction with associates and customers
• Ensures our stores are welcoming, inclusive and diverse

3. Know Our Product Inside & Out

• Comfortably share our seasonal products, make recommendations by outfitting the customers to help add to their purchase
• Explains the value behind items by sharing with customers the quality details,fit and fabric that differentiate our product

4. Be Accurate and Efficient

• Accurately perform all cashwrap and fitting room functions while maintaining positive engagement with customers

你將會勝任:

1.   顧客至上

• 提供優質顧客服務。
• 使用積極正面的語調和身體語言與每一位顧客友好地打招呼。

2. 宣揚品牌文化

• 每次與同事或顧客交流時，堅持品牌的文化與價值，以及品牌宗旨。
• 確保我們的店鋪環境是友好的，包容且多元化的。

3. 充份了解我們的產品

• 能自如地與顧客介紹當季服裝系列，推薦產品，協助顧客配搭以增加他們的購買量。
• 透過向顧客介紹我們產品不同的質量細節、尺寸和物料，來解釋產品背後的價值。

4. 具備高效率的工作表現

• 確保收銀處及試身室的流程運作順暢無誤，與顧客積極地交流，同時為他們帶來優質的購物體驗。

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