Our client is a cloud-driven SaaS company with a strong international presence primarily in commercial industries. With over 20+ years of experience building their successes in different regions through organic growth, they are currently expanding their Professional Services team, by strategically increasing their capabilities with multiple new additions in the coming months.

Responsibilities:

• Drive key initiatives and manage projects for assigned international customers
• Create project timelines, manage implementation milestones and ensure quality deliverables
• Liaise with Account Managers in maintaining value-driven service and achieving technical milestones set forth by customers
• Ensure clear communication of project requirements and deliverable expectations
• Work closely with technical development teams to understand the opportunities and limitations of the solutions being implemented
• Demonstrate strong problem-solving capabilities, and to provide various solution options where needed
• Work directly with Senior Management regularly to provide project status updates

Key Requiremen ts (Must-Have ):

• Minimum 5 years of experience as an Implementation Consultant or Project Manager w i th software-related products & solutions (relevant consulting / vendor exposure must be within the recent 3 years)
• Proven track record in driving end-to-end customizations of software products or enterprise applications (not purely implementation/integration)
• Excellent analytical and customer management skills with MNC clients
• Ability to analyse business workflows and processes to meet critical milestones in a timely manner
• Excellent interpersonal and communication skills, particularly in English and Chinese

Nice-to-Have Requirements:

• Degree holder in Business, Information System, Information Technology or other related disciplines
• Proven ability to independently handle multiple high-complexity tasks with ownership and initiative
• Prior software development experience (e.g. Java, SQL, JSON) would be an added advantage
• Energetic and with a "can-do" attitude
• Experience with project management tools (e.g. Confluence / JIRA) would be a plus

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