Assistant Reward Manager, Asia Pacific

About SSP

SSP is a leading operator of food and beverage outlets in travel locations worldwide, with c.43,000 colleagues in over 600 locations across nearly 40 countries. We operate sit-down and quick service restaurants, cafes, lounges and food-led convenience stores, principally in airports and train stations, with a portfolio of around 550 international, national and local brands. These include our own brands (such as UrbanCrave, which brought the first “street eats” concept to airports in the US and Nippon Ramen, a noodle and dumpling concept in the APAC region) as well as franchise brands (such as M&S, Starbucks and Burger King).

Our SSP Asia Pacific journey started in Thailand over 25 years ago. Since then, we have grown to include Singapore, Hong Kong SAR, Australia, New Zealand, The Philippines, Malaysia and Indonesia with more than 6,000 colleagues, 150+ brands and 300+ units.

Our purpose is to be the best part of the journey, and this is underpinned by our aim to bring leading brands and innovative concepts to our clients and customers around the world, with an emphasis on great value, taste, quality and service – using digital technology to boost efficiency.

Our people are at the heart of our business and our values are integral to our business, underpinning everything we do.

• We are one team … working together and sharing our best ideas to fulfil our global potential.
• We are results focused… delivering great food and service for our customers and outstanding results for our clients, shareholders and colleagues
• We all make a difference… respecting each other, acting responsibly and being accountable for the contributions that we make.
• We are bold …seizing opportunities, innovating and quickly adapting every day.
• We celebrate success… recognising and valuing everyone’s achievements.

We are looking for talented and passionate individuals to join SSP to start their best part of their journey.

About the Role

Reporting to the Reward Manager, Asia Pacific, the incumbent is responsible for managing annual exercises and other projects related to Reward and People Management across the Asia Pacific region. This role will also review and support market reward and payroll activities, including, but not limited to, reviewing policies and procedures, compensation and benefits framework, and cross-market mobility and payroll checking.

Main Responsibilities

• Manage and roll out annual reward exercises across Asia Pacific, including, but not limited to, Annual salary reviews, Global and local bonus plans, Performance and Development Reviews, and Market Compensation and benefit benchmarking exercises. Work closely with market People Managers to achieve set timelines and objectives, analyse feedback data, and prepare executive summaries.
• Oversee payroll process and perform payroll checking for selected local markets to ensure accurate and timely disbursement of salaries and contributions.
• Support the Senior Reward Manager in managing and reviewing reward packages for regional and market management teams on new hires, salary review and internal mobility, and prepare relevant documents.
• Support the Senior Reward Manager in reviewing regional and market people policy and procedures and updating them as necessary to fulfill business needs.
• Maintain effective communication and provide support to APAC markets on all reward-related matters.
• Support and handle ad-hoc duties as assigned by the Senior Reward Manager, Asia Pacific.

Requirements

• Bachelor's degree holder in Human Resources Management, Business Administration, or any related disciplines.
• Minimum 5 years' reward management experience in sizable corporations.
• Asia Pacific regional exposure is highly beneficial.
• Knowledge of labour and tax regulations in two or more Asia Pacific markets (i.e., Australia, New Zealand, Thailand, Malaysia, Hong Kong, Philippines, Singapore and Indonesia) is highly preferred
• Energetic, proactive, meticulous, and able to work under pressure in a fast-paced working environment.
• Excellent project management, problem solving, strong analytical skills and numerical sense.
• Good team player with strong communication and interpersonal skills
• Proficiency in both written and spoken English, fluency in another Asian language is highly preferred

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