Richemont NEA (Northeast Asia – HK, MO, HN, TW) Manager is responsible for all office administrative, and facility matters. Which may vary in locations ranging from office, logistics, service centre to boutiques. He/she will be expected to recommend improvements and streamline office administration key workflow processes and operations with close collaborations with heads of functions and brand managers.

Reporting to NEA CEO and leading a team of +10 direct staff plus externals to support initiatives and projects with key stakeholders

General Overview

• Administrative support: budgeting, reporting and effective communication
• Facilities / Project management: strategic planning to oversee workplace
• Experience in agile work standards and change management
• Work with Regional Head on rollout of new policy, guidelines & digitalization
• Workplace experience and technical background all rounder
• ESG / Environment reporting and experience
  
  

Facilities / Hospitality

• Experience in office fitout projects and restacks
• Manage internal / external contractors to ensure satisfactory execution of SLA
• Management of ad-hoc requests (repair & maintenance services etc.)
• Responsible for technical rules and local regulations
• Liaise with authorities for building compliance
• Day-to-day operations and management
• Able to manage procurement (scope of works and tender assessment)
• Governance of SOP within workplace and facilities
• Experience in streamlining processes
• Workplace / employee experience initiatives
• Digitialisation rollout support working with regional BOS
  
  

Skills / Experience

• +10 years project, facilities or office management experience in corporate environment
• Northeast Asia experience is ideal but not a must
• Adaptable person who is solution orientated
• Critical soft skills and service-oriented mindset
• Demonstrate strong communication, negotiation, and analytical skills to deal with senior stakeholders
• Demonstrate strong problem solving in complex situations and present topics
• Word, powerpoint and excel is a must
• SAP experience is ideal but not a must
  
  

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