The role is responsible for ensuring the efficient delivery of people & culture operation services across all People Services team in the region. This role involves managing processes related to hire-to-retire, payroll, audit and benefits administration, while also driving continuous improvement initiatives

Is this your next challenge in People & Culture?

The challenge is to:

• Ensure the effective delivery of people services, including but not limited to hire-to-retire, payroll processing, benefits management, audit review, and employee inquiries, etc.
• Identify opportunities for process enhancements and implement best practices to improve service efficiency and effectiveness
• Ensure compliance with Company policies and procedures and assist with the development of new policies as needed
• Develop and maintain people services metrics, providing regular reports to senior management when needed
• Collaborate with respective stakeholders to address people and culture related issues and improve service delivery
• Leverage people services technology and tools to streamline processes and enhance team member experience
• Develop training materials and programs for people services team members on policies, procedures, and/or systems

Do you have experience in People Transformation / HR Operations?

• Bachelor's degree in Human Resources, Business Administration, or a related field.
• Minimum of 5 years of experience in HR operations or shared services, with at least 2 years in a managerial role
• Strong knowledge of HR policies, employment law, and best practices
• Excellent communication and interpersonal skills
• Proven ability to lead teams and manage cross-functional projects
• Proficiency in HRIS and other relevant HR Technology
• Ability to analyze data and make informed decisions
• Strong problem-solving skills with a proactive approach
• Commitment to providing high-quality service to team members and management
• Ability to manage multiple priorities and meet deadlines

DFI Retail Group is an equal opportunity employer and responsible for ensuring that all personal information collected from each Candidate presented to DFI Retail Group is used for recruitment purposes only and the personal data will be kept and handled confidentially. We will retain the applications of candidates not selected for a period of no more than 24 months. The data collection process is in accordance with all applicable laws and compliant with the Code of Practice on Human Resource Management.

To find out more about Our Businesses and Our People, please visit our website: https://www.DFIretailgroup.com

Issued by The Dairy Farm Company, Limited

All applications applied through our system will be delivered directly to the advertiser and privacy of personal data of the applicant will be ensured with security.