We are looking for a The Club & Guest Relations Supervisor based at Kerry Hotel Hong Kong!

As a The Club & Guest Relations Supervisor, we rely on you to:

• Understand guest preference and provide quality service
• Greet VIP / Club guest and bit farewell
• Provide a smooth check in and check out experience, as well as F&B services to guests
• Handle inquiries and collect feedback from guests
• Ensure all interactions with guests are handled professionally and with care adhering to Hotel’s policies and procedures
• Supervise The Club & Guest Relations operation and workflow to maximize guests’ satisfaction

We are looking for someone who has:

• Minimum 3 years of experience at the Front Office/ Guest Relations in world class service Hotels
• Customer-oriented and self-motivated independent individuals
• Strong leadership skills and communication skills
• Excellent command of spoken English, Cantonese and Putonghua

For other vacancies, you may visit the career section of our website.

Please apply in writing enclosing CV and quoting the reference to:
Director of Human Resources
Kerry Hotel, Hong Kong
38 Hung Luen Road, Hung Hom Bay, Kowloon, Hong Kong
WhatsApp: 9835 9186 
E-mail: recruit.khhk@thekerryhotels.com
Website: www.thekerryhotels.com

If the applicant does not receive a response within 4 weeks, the application will be considered unsuccessful.

All information provided by applicants will be treated in strict confidence and used only for recruitment purpose.