Senior Project Coordinator
Responsibilities (Project Management):
- Coordinate project management activities, resources, project samples and working materials
- Break projects into doable milestones and set timeframes
- Update project management systems accordingly and on daily basis, including those from clients
- Liaise with clients to identify and define requirements, scope and objectives
- Assign tasks to internal teams and assist with schedule management via RSP (resource planning sheet)
- Make sure that clients’ needs are met as projects evolve
- Monitor project progress, troubleshoot and handle any issues and blockers that arise
- Act as the point of contact and communicate project status to all participants
- Report to the client and solve & follow up on issues raised by the client
- Leads team members to assess the performance
- Prepare project invoices and invoice overviews for clients
- Handle and approve leave requests for team members, including work from home arrangements
- Assist management with probation/annual team member’s reviews, hiring processes and new team member training and orientation
- Communicate company workflows/guidelines to team members
- Listen to team members’ feedback and resolve any issues or conflicts. Set a behavioral code if necessary
- Analyze project claims, if any and handle CAPA reporting
- Handle ah-hoc tasks assigned
- 5+ years of relevant work experience
- Diploma or certificate in related discipline(s)
- Good command of Cantonese, English and Putonghua (optional)
- Detail-minded, independent and self-motivated
- Willing to learn and cope with fast pace working culture
- Good team player, proactive with good passion and commitment
- Good communication and organization skills
- Good project or order management skills with high efficiency
- Able to work under pressure
Skills
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Overview
Check out for which international clients we work for and our service portfolio:www.impala-services.com
Strong Trees Need Deep Roots
Since our inception in a traditional Beijing hutong courtyard, we have accumulated 15 years of experience in guiding international retailers, sourcing offices and showing manufacturers how to enhance product value, increase revenue and reduce consumer claims by developing top-class user manuals, virtual photography, and product packaging.
Leading The Industry
Recognised as a leader in Technical Writing, we are proud to be working with some of the world’s most renowned consumer brands, as well as leading e-commerce marketplaces. Due to our strong footprint in Greater China with offices in Hong Kong and Beijing, our international team is able to work closely with our customers manufacturing base.
Creativity And Innovation
Our Impala labs aim to drive the industry with innovative and trendsetting concepts like interactive user manuals, Augmented Reality, home automation, and reinvent our core services to anticipate future demands.
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