Reports to: Solution Lead / Senior Solution Lead

Departments: Information Technology (IMT)

This role is part of the Solution Centre in our Information Technology (IMT) department who strive for continuous improvements so that we can provide you with a seamless experience with Cathay.

You will play a crucial role in translating business requirements into functional and technical specifications. You will be involved in collaborating with both internal and external stakeholders to design, develop, and enhance software applications, ensuring the delivery of high-quality, user-friendly applications which align with the company’s vision and goals.

With your expertise, skills and knowledge in solution delivery, you will be assigned to be part of our Subsidiaries solution team, contributing to major transformation projects within our subsidiary bodies.

Key Responsibilities

• Analyse requirements and assess detailed solutions options from a system perspective
• Support solution design and contribute expertise and detailed knowledge to ensure high level design decisions are able to be delivered
• Full conversion, creation, alignment, traceability and successful mapping requirements into functional and technical specifications
• To ensure requirements are mapped and documented to functional and technical specifications for software development projects
• Contribute expertise in supporting the development of technical specification
• Carry out level 2 and level 3 incident supports for in-production systems and manage end user expectations
• Review the Application Development vendors on development and implementation work as required
• Oversee and QA the development of all solution components ensuring this meets requirements and complies with all relevant Cathay Pacific standards
• Keep abreast of the business strategy, business plan and latest industrial trends

Requirements

• A minimum of 6 years of IT with at least 3 years in application development and support
• Tertiary qualifications are essential
• Strong interpersonal skills; promoting healthy relationships and team dynamics with internal and external stakeholders
• Well-developed analytical, problem-solving, and decision-making skills, leveraging both logic and creativity; strong troubleshooting skills; ability to identify patterns and generate ideas
• With experience in supporting Peoplesoft Core HR, Absence and Payroll
• With technical skill in Peopletools (Peoplecode, App designer, Integration Broker, XML publisher and SQR)
• Experience in Agile delivery model is an added advantage
• Good understanding of technology concepts, trends and capabilities
• Effective verbal and written communication skill
• Familiar with Hong Kong Employee Ordinance & Employee Compensation Ordinance is beneficial
• Candidates with less experience may be considered as Solution Specialist

Application Deadline: 13 Mar 2025

Personal & Application Information

Cathay Pacific is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only. Candidates not notified within eight weeks may consider their application unsuccessful. All related information will be kept in our file for up to 24 months. A copy of our Personal Information Collection Statement will be provided upon request by contacting our Data Protection Officer.

*Terms and Conditions Apply

For any frontline recruitment related enquiries, please reach out to us by Whatsapp +852 2747 2298