Our client is a sizable multinational freight forwarding company with attractive benefits is urgently looking for the following positions :  

Position : Order Management / Supply Chain Executive (Documentation & Invoicing) 

Salary : Negotiable (Deps on experience) 

Requirements : 

• Degree holder is preferable, Major in Business Administration or related discipline
• At least 2-3 yrs relevant experience in order processing, preferably in a supply chain function
• Gained experience in logistics or freight forwarding companies is preferable
• Relevant experience in handle shipping documents or in similar capacity
• Experience in using Cw1 is an advantage
• Familiar with Microsoft Office e.g. Word & Excel 
• Strong interpersonal skills to enable effective cross functional teamwork
• Good spoken & written communication skills
• Self-starter and fast learner who can work independently 
• Quick to act, adapt to changes quickly
• Stable, Energetic, Smart, Presentable & Smart
• Fluent spoken & written in English & Mandarin (most important) 
• Immediate Available is an advantage 

Responsibilities : 

• Responsible to ensure timely and accurate submission of documentation to carriers to meet the customer's delivery requirement
• Responsible to tally and ensure full set of accurate documents are ready for the customer to clear cargo at destination
• Ensure timely and accurate cost is captured in the system, so that commercial invoice generated has a cost booked to allow revenue analysis
• Ensure documents are accurate and are ready for customer prior to shipment arrival , thereby allow customer to clear cargo to meet the customer's delivery requirement
• Ensure freight payable comply with the approved freight list
• Comply with the end to end order management process
• Ensure the team bill customer timely for all Purchase / Sales Orders received in the system
• Meet the set KPI related to shipping documents preparation, shipping timelines etc
• Ensure timely submission of documents / shipping instruction to carriers so that shipments can be loaded timely
• Priced all shipment correctly and invoice is retriggered to SAP/JDE for invoicing, hence, billing the customer timely for all purchase/sales orders received in the system
• Order management with remark updated in the system to support cost tracking and hence payment
• Ensure replenished orders is costed correctly in Cw1
• Ensure the team invoice customers on delivery orders from the hub & reconcile invoices against picked orders for the day
• Monitor and capture invoicing errors, thereafter, evaulate and determine impack to customers and hence, share with Customer Service to advise customers on alternatives/solutions
• Ensure all booking has their VGM / Shipping Instruction submitted timely to the carriers so that shipment can be plan and loaded as per booked schedule
• Ensure all shipping instruction is validated and that is tallies with customer's requirement
• Prepare all shipping documents and follow up with suppliers for the relevant shipping documents, thereby tallies and are accurate, thereby meet the customer's requirement 
• Monitor and capture documentation deviations, thereafter, evaluate and determine impact to customers and hence, share with Customer Service to advise customers on alternative/ solutions 
• Organize and ensure timely filing of documentation in accordance to audit requirement. 
• Communicate politely with suppliers and service providers by email, letter, face to face and telephone.
• Liaise and coordinate with internal resources to offer constructive solutions to satisfy/ support the customers’ requirement.
• Communicate closely with internal stakeholders such as Customer Service, Key Account Managers and other key stakeholders, to manage their expectation in alignment to our service agreement with the customers.
• Develop and maintain effective working relationship across functions to meet and / or exceed customers’ requirements

Attractive salary and fringe benefits will be offered to the right candidates.

Interested parties, please send full resume in MS WORD FORMAT, stating expected salary by clicking Apply Now

CENTRIX PROFESSIONALS is one of the leading recruitment agencies and professional service providers in Hong Kong.

Besides specialized in recruitment service, we are also provide a comprehensive range of professional business services to our clients including Accounting, Auditing, Taxation, and IT Services.

Our clients include Listed companies, Fortune 500 and Multi-national corporations. Our customers are including most of the renowned names in Banking & Finance, Information Technology, Telecom, Construction & Property, Logistics, Transportation, Garment and Merchandising.

For more information, please visit : www.centrix.com.hk 

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