We are seeking a Assistant Project Manager with expertise in Life & Health insurance to drive process improvements, efficiency enhancements, and operational excellence. The ideal candidate will have a strong background in insurance operations, project management methodologies, and a keen understanding of life and health insurance products.

Key Responsibilities:

• Oversee projects to improve operational workflows in Life & Health insurance (policy issuance, underwriting, claims, and member services).
• Work closely with cross-functional teams, including business stakeholders, vendors, and IT, to maintain clear communication and alignment of user expectations throughout the project lifecycle.
• Collaborate with underwriters, actuaries, claims teams, policy administration, finance, IT, and compliance to drive project success.
• Identify risks, develop mitigation plans, and manage organizational change across operational teams.
• Strategize, manage, and implement change initiatives to facilitate seamless project deployment.
• Identify and drive opportunities for operational improvements that support strategic objectives.
• Support management in project governance, assess project outcomes, and provide recommendations for future initiatives.
• Work closely with client service teams to improve policyholder and member interactions and resolve operational bottlenecks.
• Act as the bridge between business units and technology teams for system enhancements and process improvements.

Requirements:

• Bachelor’s degree holder or equivalent in information technology or related business disciplines
• Minimum of 5 years of project management experience in the insurance or financial industry.
• Strong understanding of Life & Health insurance products, underwriting processes, policy administration, and claims processing.
• Ability to analyze operations, identify inefficiencies, and implement solutions to enhance business performance.
• Experience in process improvement initiatives involving workflow enhancements, customer experience improvements, or system upgrades.
• Proven experience working with cross-functional teams, senior stakeholders, and external partners.

We apologies that only shortlisted candidates will be contacted.
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