You can enjoy:

• Conveniently located in Whampoa, less than 5 min. walk from MTR
• Cozy office with contemporary design
• Comprehensive Medical and Life insurance coverage, including your spouse and children

Role Purpose:

This position will report to the Senior CRM Manager and support the development of CRM-related insights, including dashboard visualization and segmentation. Additionally, it will provide customer insights and implications from CRM analysis to drive further business development.

A typical day in this Role:

• Work collaboratively with different departments and across business units in Asia to understand business needs and provide analytics solution
• Support in Dashboard development including requirement collection, data model & dashboard design
• Assist in building analytical model including store/customer segmentation
• Manage timely KPI reporting to understand ASW Group and individual BUs' CRM performance
• Ensure a smooth BU KPI reporting cycle and consistent KPI definition across the Group
• Work closely with IT department for data issue & script automation

This job is a good fit for You if:

• You are a PROBLEM SOLVER. You make decisions based on evidence-based opinions.
• You are a BIG PICTURE THINKER. You are a big fan of brainstorming and collaborative idea generation. You stay up to date on trends and are always open to new possibilities.
• You are a COLLABORATOR. You explore outside resources and develop contacts that may be helpful to the team. You are high energy and outgoing.

Success will depend on:

• Degree in Business, Statistics, Computer Science, Data Science or related disciplines
• Experienced in data analytics, preferably in retailing/FMCG
• Strong analytical skills and attention to detail
• Proficient in Oracle, MySQL or MS SQL Server
• Proven experience in Tableau/PowerBI
• Knowledge of R/Python will be an advantage
• Fluent in both written and spoken English and Chinese
• Strong business and marketing acumen

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