Job Highlights

You will have the chance to develop and implement new products and enhance processes for SME / Corporate customers with the latest technology and contribute to high-impact initiatives.

Job Description

Responsibilities:

• Lead and oversees business process, product design, pricing and system implementation for SME / Corporate customers on Onboarding, Payment and Remittance, FX and Deposit services with focus to drive profitable growth in transactional banking business and quick response to the market dynamics
• Execute product implementation according to internal policy and regulatory requirements, including development of product program, product risk assessment, documenting business requirements with end-to-end process flow, functional and non-functional needs based on cross-department discussions to ensure comprehensiveness and compliance
• Drive and track overall implementation schedule and milestones status
• Periodic review on market trends and initiate product enhancement to maintain competitiveness and profitability
• Conduct post-implementation and periodic product review to drive product improvement
• Derive insight using data from business result and marketing campaigns
• Coordinate / conduct user acceptance test
• Ensure tasks are executed and controlled within the appropriate risk level and compliance standard
• Collaborate with internal parties to execute various initiatives to achieve business KPI

Requirements

• University degree in Business, Commerce, Finance, Banking, Information System or a related discipline;
• Minimum 10+ years hands-on experience in business product solution design and implementation, with minimum 8 years in banking/financial industries
• Familiar with market trends and needs of SME / Corporate in transactional banking, including Cash Management, Payment and Remittance, FX, Deposits
• Familiar with SME / Corporate onboarding requirements and process such as KYC
• Solid knowledge and experience in E-banking journey and functions (mobile / Internet Banking)
• Solid knowledge on banking systems including Core Banking, Anti-fraud and AML systems, payment channels / networks such as FPS, SWIFT, API-based new digital payment method
• Capability to analyze customers’ behaviour / needs by using data
• Strong skills in project management, stakeholder management
• Familiar with HK’s regulatory requirements on banking practice, and general e-banking security / risk control
• A good team player, with great sense of ownership and servicing mindset
• Resilient and proactive, able to work responsibly in a dynamic environment independently
• Excellent communication and interpersonal skills
• Proficient in written and spoken Chinese (including Mandarin) and English

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