JLL empowers you to shape a brighter way .  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

How We support the Whole You : 

Our benefits are a good reason to come to JLL.

We are committed to hiring the best, most talented people in our industry, and then empowering them with the resources and support to enhance their health, financial and personal well-being. Our underlying benefits philosophy is this: be fair to our people and provide opportunities for those who take advantage of our programs and resources to lower their health costs and increase their personal and financial security.

Benefits to eligible employees, include:

• Medical benefit plan includes clinical, hospital & surgical, dental, and optical benefits
• Family medical plan that covers spouse and children
• Disability and life insurance
• Additional leave includes marriage leave, adoption leave, examination leave and study leave
• Staff referral bonus
• On-the-job training
• Flexible work arrangements may be available

Location: Causeway Bay

What this job involves:

• Oversee service delivery, implement building procedures, manage materials, coordinate projects, conduct inspections, manage preventive maintenance, provide 24/7 emergency support and implement best practices
• Ensure critical environment requirements are met, and reactive maintenance is completed within agreed timeframes
• Ensure compliance with all regulations and policies, implement risk management programs, maintain disaster recovery plans, and establish escalation procedures
• Foster a positive team environment, mentor team members, coordinate training, conduct performance reviews, and set SMART goals
• Proactively engage stakeholders, build strong relationships, serve as the on-site facilities contact, and ensure high levels of engagement and customer satisfaction
• Manage vendors, ensure compliance with procurement guidelines, and develop collaborative partnerships
• Plan and manage contracts, monitor expirations, and initiate re-procurement when needed
• Ensure sound financial operations, adhere to ethical standards, and assist with budget preparation and reporting
• Ensure a safe working environment and compliance with relevant regulations
• Manage GUTS requests, ensuring timely resolution and adherence to contract requirements, administer changes to the GUTS portal and ensure KPI targets are met
• Manage the Event Management System (GEMS), coordinate event logistics, administer meeting rooms and provide reception cover as needed
• Develop and implement cost-saving and service improvement strategies

Interested?  An ideal candidate would need to have the following qualifications:

Desired experience and technical skills

Required

• Bachelor’s Degree in Facilities Management, Building Engineering, other related field
• At least 5 years of supervisory experience in facilities, property management, or hospitality is preferred
• Experience working in Information Technology or BPO environment
• Excellent people skills and ability to interact with a wide range of client staff and demands
• Ability to lead team effectively, train them well and promote open, constructive and collaborative relationships at all levels
• Demonstrated experience with tendering and service improvement initiatives is required
• Knowledge of local occupational health and safety requirements, critical facilities and vendor management for specialized services
• Basic understanding of technical aspects of property, including computer room air-conditioning, chiller system, fire protection system, mechanical & electrical system & BMS system)
• Proven capacity to understand and interpret commercial contracts
• Strong budget management and financial analysis skills
• Strong PC literacy and proven ability to manage daily activities using various systems
• Excellent planning & organizational skills to prioritize work and meet tight timelines
• Demonstrated experience with continuous improvement initiatives, client reporting and preparation of reports

If this job description resonates with you, we encourage you to apply even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

About JLL –

We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do, and we’re honoured to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.and perspectives help us think bigger, spark innovation and succeed together.

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