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Temporary Customer Services Officer (11-month contract)

Job ref no.: TTH-TCSO
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Temporary Customer Services Officer (11-month contract)

Hong Kong Housing Society
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The Job

  • Provide support on the guided-tours/events/campaigns to be held during the project launch.
  • Handle customer visits, enquiries, bookings and complaints to ensure that all customers are well served in a timely, courteous and professional manner.
  • Comply with all services requirements as well as guidelines and operating procedures.
  • Perform data input, reporting and provide clerical support.
  • Undertake any other duties assigned by supervisor.

The Person

  • Diploma holder or above.
  • Relevant experience in customer services is preferred.
  • Strong common sense, interpersonal and communication skills.
  • Able to work independently and interested in communicating with elderly people.
  • Good command of both written and spoken English and Chinese.
  • Knowledge of MS Windows application, including Word, Excel, PowerPoint and Chinese Word Processing.        

Attractive remuneration package will be offered to suitable candidates. To apply, please submit online application: https://careers.hkhs.com/ or send your application with full resume and reference quoted to Human Resources Manager by fax: 2882 4466.

You are welcome to visit our website www.hkhs.com to learn more about us.

Applicants not invited for interview within 8 weeks may consider their applications unsuccessful.

Personal data provided by job applicants will be used strictly in accordance with the Housing Society’s personal data policies which is available in our website and obtainable upon request. Please refer to the Policy Statement on Employment Related Data under Personal Data (Privacy) Ordinance in our website.

More Information

Job ref no.TTH-TCSO
SalaryN/A (Search your salary info in SalaryCheck)
Job Function
Work Model
  • On-site / At the workplace
Industry
Employment Term
  • Temporary
  • Contract
Experience
  • N/A
Career Level
  • Non-management level
Education
  • Degree
  • Asso. Deg or High Dip
  • Diploma or equivalent
  • F.5- F.7 or DSE
Overview

Hong Kong Housing Society is a non-government organization aiming to serve the needs of the Hong Kong community in housing and related services. We strive to be a world-class housing solution provider and innovator with leadership in quality, value for money and management. We put Customer, Quality, Talent and Prudence as the core values that support our guiding principles.